Frequently Asked Questions

Can I get Insurance?

Yes. We are cashiers for Aon insurance and our site is of a standard that is acceptable to the major insurance companies

Will my home and contents cover things in storage?

Some of the major companies will extend home and contents insurance by arrangement but may have a limit on the time they will cover your goods while in transit or in storage. Check with your insurance company to see what their policy is.

Can I get a discount for long-term storage?

Yes. We give discounts for payments 3, 6 or 12 months in advance.

How much space will I need?

The actual amount of space you need will depend on the type of goods you have, how accessible you want them to be and the way you fill your space. This storage-space-estimator is designed to help you easily estimate how much storage space you will need.

How soon can I move in?

You can move in from the date your contracts starts.

Do I have to sign anything?

Yes. We use the standard Self Storage Association Agreement. A booking includes $50 deposit, one months rent in advance and a valid contract.

When can I have access?

Access is by individual pin number from 6am to 9pm - 7 days. This can be extended during the initial move in period but for security reasons once you have moved in we will revert the access hours back to standard.

How can I pay?

Cash, Bank Deposit or by EFTPOS. We accept Master Card VISA Bank card and EFTPOS cards. Refunds are by cheque only.